Delete your vZali account

Delete in the app

1. Open the vZali app and sign in.

2. Go to Profile.

3. Tap “Delete account” and confirm.

Your account is deleted immediately and you are signed out on that device.

No access to the app?

Email support@vzali.com from the address you registered with and ask us to delete your account. We will confirm that the account is yours and delete it within 30 days, usually much sooner.

Cancel your subscription separately

Deleting your account does not cancel a paid subscription. Cancel it in Google Play (Payments & subscriptions → Subscriptions) or in your Apple ID settings, otherwise the store will keep renewing it.

What is deleted

Your profile (name, email address, password hash, settings, push notification token), your workout results, set logs and test results, your comments and reactions, your connections and invite links, your AI request history and your subscription records in our database.

What is kept

Programs you assigned to athletes stay with those athletes, and custom exercises or library workouts you created may remain in their programs. They are no longer linked to you.

Copies of the database in backups are removed when those backups expire, within 30 days.

Crash reports in our error monitoring service (Sentry) are deleted automatically within 90 days.

App usage data in our analytics service (PostHog) is linked only to an internal ID, not to your name or email, and is deleted automatically within 12 months.

Purchase records held by Google Play, Apple and RevenueCat are kept by those companies as required for tax and accounting.

Delete only some data

You do not have to delete your account to remove data. In the app you can delete individual programs, workout results, comments and connections at any time.

Guest-mode data is stored only on your device. Uninstalling the app or clearing its data removes it.